Our Technology

Our technology is focused on facilitating a connection between the individual and their RSP.

Remote Supports Tech in the Home

Click the circles to learn more about the devices that can be used in an individual's home.

Bed Sensor

What Does It Do?

The bed sensor is a pressure sensor that can be set up to detect the presence of someone in a bed.

How Would an RSP Respond?

The response of NOSS RSPs would depend on the individualized protocols developed for that person. A threshold is established of a certain amount of time for someone to get up to get a glass of water or use the bathroom without being bothered. But if they remain outside of the bed for beyond the threshold, two-way communication is started or a responder is dispatched.

Why Place it Here?

Bed sensors are placed between the mattress and the box spring which makes it nearly unnoticeable. Placed here, the sensor can provide information about someone's sleep patterns.

Why Would an Individual Need it?

The bed sensor can provide RSPs with information about a person's sleep routine. If an individual gets up several times in the night, we can reach out to make sure they're okay. Additionally, if they're out of bed for a long time, we can reach out to see if they require assistance. It all goes back to the individualized protocols set up to help them achieve their goals.

Movement Sensor

What Does It Do?

The movement sensor detects movement sustained for thirteen seconds or longer in the bed.

How Would an RSP Respond?

The response of NOSS RSPs would depend on the individualized protocols developed for that person. If the individual has a history of seizures, NOSS RSPs may reach out to the person to ensure they're okay if they receive a signal indicating sustained movement in the bed.

Why Place it Here?

Movement sensors are placed between the mattress and the box spring which makes it nearly unnoticeable. Unlike wearable seizure-detecting watches, the movement sensor doesn't need to be worn, so the person don't have to remember to put it on.

Why Would an Individual Need it?

For people with seizures, enhanced seizure detection can allow for quicker intervention and better documentation. It all goes back to the individualized protocols set up to help them achieve their goals.

Flood/Moisture Sensor

What Does It Do?

Flood/moisture sensors send a signal when the presence of water reaches a certain threshold.

How Would an RSP Respond?

How an RSP would respond to this sensor is based on where the sensor is placed and what the person's individualized protocols look like. RSPs could call the person and tell them that they are detecting too much water in a specific area.

Why Place it Here?

Placing a flood/moisture sensor by an individual's toilet, bathtub, or shower allows RSPs to get information if there's flooding.

Why Would an Individual Need it?

If the person requires verbal prompting or guidance to take the steps necessary to unclog a toilet or pull some hair from a shower drain, placing this sensor here allows RSPs to be notified when such support needs to be provided. It also gives the individual the opportunity for taking responsibility for accomplishing tasks to prevent such flooding from occurring.

Contact Sensor

What Does It Do?

Contact sensors are two pieces of tech that send a signal when they are separated.

How Would an RSP Respond?

Depending on the individual's personalized protocols, a contact sensor could prompt an RSP to reach out to ensure the individual is okay and see if they require anything.

Why Place it Here?

Placing contact sensors on the doors allows RSPs to know when individuals are opening and closing them. Depending on the individual's particular routine and plan, this could mean the individual is leaving for work for the day or that they're simply going out to smoke.

Why Would an Individual Need it?

Contact sensors placed on the doors help with ensuring the safety of the individual. If the individual experiences problems with unwanted visitors or if they just want to feel safer, NOSS will install these sensors on the doors to alert them about door activity. But that's not the only use, contact sensors can be placed on cabinets, fridges, and freezers as well. This flexibility allows RSPs to get information about any type of door activity that may be important for the individual's goals for greater independence.

Personal Pager

What Does It Do?

The personal pager sends a signal to the RSP when the button is pressed. Ours has a red indicator light to show the user that the button has been pressed long enough to send the signal.

How Would an RSP Respond?

The response NOSS RSPs would provide is completely based on the individual's person-centered protocols and plan. Sometimes pressing the button could simply indicate that an individual has arrived home and is in for the night. Other times it could mean the they want to speak directly with an RSP. Even the method of communication initiated by pressing the button is person-centered; RSPs could call the person, reach out via the NOSS Panel, or video-chat with them on a device.

Why Place it Here?

Bathrooms are private areas where people may need assistance. The presence of showers and toilets can lead to wet floors and slippery surfaces. Placing the pager here can ensure they can reach out to NOSS if anything happens, while still maintaining their privacy. It can also be worn or hung, in addition to being mounted.

Why Would an Individual Need it?

Personal pagers are an accessible, one-touch option for individuals to get in touch with RSPs. Based on the person's needs, they are placed in areas where the team anticipates the individual may need to initiate assistance.

Heat Sensor

What Does It Do?

Heat sensor can detect prolonged heat in an area.

How Would an RSP Respond?

If a NOSS RSP receives an alert from an person's heat sensor, they could reach out to them via phone or the NOSS Panel. In any case, they would use the method outlined in the individual's protocols.

Why Place it Here?

Sometimes people need a couple safety features to allow them to cook independently. If an individual were to leave the stove on for too long after cooking or if temperatures reached a certain threshold, RSPs could reach out to ensure they takes the appropriate steps to remain safe.

Why Would an Individual Need it?

If a person's team identifies cooking safety as a risk area, they may determine that placing a heat sensor by the stove is appropriate to ensure the individual remembers to turn it off after cooking.

Click on a Circle to Learn More

NOSS Sensor Glossary

NOSS Panel

The NOSS panel is the key piece of technology in an individual's home. All the other sensors send information to it, and it sends the information to the RSPs at NOSS' central monitoring station. It's also equipped with 2-way audio capabilities, allowing RSPs and individuals to chat in real time.

Smoke Detector

Our smoke detectors function just like standard ones, except for one key feature: they are connected to the NOSS panel and can alert NOSS RSPs if smoke is detected in the home. This adds another layer of security for the individuals and helps to prevent unnecessary EMS calls.

Personal Pager

Personal pagers are wearable buttons that allow individuals to contact NOSS RSPs. They can be worn as a necklace or bracelet, or on a belt. When the button is pressed, it signals to an RSP that the individual needs support. After receiving this alert, an RSP would reach out to speak with the person.

Contact Sensor

Contact sensors can be placed on doors, gates, or windows, and send information to the panel when the sensor and magnet are separated. Like most NOSS sensors, this information is sent to RSPs who respond differently based on the individuals personalized protocols. For one person, it may mean they've gone to work. For another, it may mean they're just out to smoke.

Motion Sensor

NOSS' motion sensors use the same technology trusted by the security industry. However, instead of security purposes, the information about motion in the home is used to help provide support to the individual resident. Like the contact sensor info, it could be interpreted differently based on different protocols. For one person, it may mean they're up when they're usually sleeping. For another, it could mean they're waking up for the day!

Dose Flip Med Dispenser*

Smart med dispensers, pre-filled by staff, allow individuals to exercise greater independence with medication self-administration. This med dispenser is connected with the NOSS system, allowing our RSPs to reach out to the individual if medications aren't taken at the appropriate time.

* Available for an additional monthly service fee

Call Button - Strike Plate

Call buttons are just that, buttons, that can be placed anywhere in the home. Based on the individual's needs, protocols are developed to determine what that call button will mean when pressed. For one person, it may be placed in a bathroom.

Plunger Sensor

Plunger door sensors can be placed in a doorjamb when regular contact sensors can't be used. The plunger is compressed when the door is closed, and extended when it's open. Signals are sent to the NOSS panel when these states change, allowing RSPs to take appropriate action based on the individual's personalized protocols.

Heat Sensor

Heat sensors can be placed over a stove to detect prolonged heat (like if the individual forgot to turn off the stove). It allows NOSS RSPs to take appropriate steps with the person or dispatch responders to remedy the situation.

Flood Sensor

Flood sensors detect moisture and can be placed behind toilets or near bathtubs to detect flooding (like that caused by overflowing toilets). This prompts RSPs to reach out to help the individual manage the situation.

Arm/Disarm Fob

For sensors where individuals and their teams could benefit from the ability to remotely arm the NOSS panel, we provide a key fob which can activate and deactivate our system remotely. This is another example of how NOSS provides flexibility and personalizes services based on each individual's need.

Tilt Sensor

Tilt sensors are typically placed on garage doors to send an alert when the door tilts, indicating that it has been opened or closed. Like door sensors, the information these sensors send can mean different things based on each individual's personalized protocols.

Bed/Movement Sensor

NOSS bed sensors can be used to detect whether an individual is in bed or not. For people receiving overnight support, this is helpful as it enables RSPs to know they're up and about in the home. Just like with any piece of NOSS technology, how it's used is dependent on the needs of the individual.

Pillow Shaker*

Pillow shakers are placed under pillows or a mattress and produce a vibration in response to a signal. These are often programmed to shake when certain sensors are activated, such as smoke detectors.

* Available for an additional one-time fee