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Supportive Technology is the umbrella term used to describe both Assistive Technology and Remote Supports and can include a variety of tools.

Assistive Technology

In general Assistive Technology is meant to assist a person do something better or makes a task easier by using technology .  “The term ‘assistive technology device’ means any item, piece of equipment, or product system, whether acquired commercially off the shelf, modified, or customized, that is used to increase, maintain, or improve the functional capabilities of individuals with disabilities.” 
– Assistive Technology Act of 1998

Remote Supports

Is defined as having a live support person available to you through the means of technology.  Depending on the state you are in Remote Supports is defined a little differently.  Some states may have more safeguards and redundancies that must be in place if you are using Remote Supports.  NOSS complies with all state regulations with our live Remote Supports.   

Environmental Controls

Technologies that can be used to control the home environment which may include temperature, door locks, lighting, and appliances.  NOSS currently does not provide this technology but can monitor various aspects of a home environment. 

Local Alert System/Noise Only System

This is an alert system in a home that makes an audio alert at a base station in a home.  Usually used for families who still have loved ones living with them.

Text Alerts

A system can be programmed to send text messages to a staff or family member. 

Video Monitoring

Video monitoring is the most intensive form of Remote Supports and there are few different ways this service is provided. Video can be done outside the home, inside the home, have 2-way interaction, be monitoring constantly or only on when someone initiates a video call

Assistive Technology

“In general Assistive Technology is meant to assist a person do something better or make a task easier by using technology.

“The term ‘assistive technology device’ means any item, piece of equipment, or product system, whether acquired commercially off the shelf, modified, or customized, that is used to increase, maintain, or improve the functional capabilities of individuals with disabilities.”

– Assistive Technology Act of 1998  (This is from Easter Seals of Indiana Website).  Some common off the shelf items that people use that are considered Assistive Tech include Alexa devices, Google Home, and IPAD.  Many people use forms of Assistive Technology in conjunction with receiving NOSS Remote Supports. 

Remote Supports

Is defined as having a live support person available to you through the means of technology. Depending on the state you are in, Remote Supports is defined a little differently.  Some states may have more safeguards and redundancies that must be in place if you are using Remote Supports. NOSS complies with all state regulations with our live Remote Supports. 

PERS- Personal Emergency Response System

This is 1 button that individuals can push to reach out for assistance.  This is typically connected to a large call center that can contact emergency services if needed.  PERS systems now can come with GPS and/or fall detection.

Sensor Based System

Is a form of Remote Supports that is all done with a variety of sensors to meet the needs where a more invasive video system is not needed.

NOSS does not provide all forms of video monitoring but has implemented RIng Cameras, Echo Devices among others to perform video calls and check ins with those supported.  Many factors should be considered before doing this including reliability, redundancy, ethics, security, and privacy.